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What is SaaS?

Software as a service (or SaaS) is a way of delivering applications over the Internet - as a service. Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management.

SaaS applications are sometimes called Web-based software, on-demand software, or hosted software. Whatever the name, SaaS applications run on a SaaS provider's servers. The provider manages access to the application, including security, availability, and performance.

SaaS - Software as a Service

  • Software as a service (or SaaS) is a way of delivering applications over the Internet - as a service, through a subscription-based fee.
  • Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management.
  • Cost benefits, ease of implementation and management, and better coordination across branch offices have been key drivers for the early success of SaaS vendors.
  • The success of firms such as Salesforce.com, Web Ex and RightNow Technologies has shown the power of the on demand software delivery model.

Why SaaS?

  • Instantaneous Implementation
    When you sign up for the service, our auto-provisioning system configures your application in matter of minutes. You can quickly log in to the system online and start setting up the system as per your requirements. You are up and running the same day as compared to weeks of implementation for deployments at your office.

  • Major cost savings
    As opposed to making a capital investment in buying software and associated hardware and professional services, with SaaS, you are renting the software on a monthly basis. This reduces risks and improves cash flows. It also has a lower TCO compared to software.

  • Automatic updates & upgrades
    Our SaaS solution works on a multi-tenancy model which support multiple customers on a single server. In other words, the same software is servicing all our SaaS customers. So, we need to update or upgrade only one server instead of having to deploy the software updates in hundreds of customer locations. You benefit from automatic updates for bug fixes or feature upgrades that are constantly being pushed to our servers.

  • No need for IT Support
    Since we are hosting the application at our data-center, there is no need for you to be concerned about software or hardware IT requirements. You don't have to worry about the technology infrastructure and it's management. Also, you don't need dedicated IT staff to manage the infrastructure.